faq

Becoming a member is free and easy. Simply click here or on login/register in the top right corner of the website to register!

Only residents in US over the age of 21 are eligible to purchase products from our website

Of course! We are huge advocates of cannabis use for its various medical benefits, thus we help others who struggle to find a reliable and convenient source of cannabis for their needs. You’ve come to the right place, our company is very professional and reliable. Read our reviews and growing community channels for more feedback.

No, however we do provide many great deals and giveaways.

Register with us to order and track your current and previous orders. Click our link here and follow the steps. If you are still unsure, email or message us on live chat for assistance.

We currently accept credit card and crypto currency only

We do not have a minimum order, however orders less than $150 will be charged shipping rates.

Yes, we set a maximum credit card spend of $500 due to fraud issues. Crypto currency does not have a limit and we are working diligently to have a verified buyers limit increase. Check with our team for updates on that.

No, we do not ship anything outside of the US.

We fulfill your order within 24 hours.

All consumable product purchases are final sale. Non-consumable related issues will be looked upon and handled case by case.

YES! All cannabis will be packed into a smell-resistant mylar bag and everything will then be vacuum sealed to prevent any sort of smell to be leaked and box discreetly and placed in a mailer bag for ultimate privacy

To prevent fraud, we require the billing address and shipping address to be the same. If you would like to ship to a separate address we require a photo government issued identification.

Yes, as soon as your order is confirmed you will receive an email to confirm your order along with a tracking number as soon as we have fulfilled your order

If your package does not arrive by the expected Shipping Carrier’s stated delivery date, contact us through email. – You will then file a trace with the Shipping Carrier in an attempt to locate your package. – Once a trace has been filed it may take anywhere up to 5 business days, if the trace is successful the package will be on route to you. However, if the package cannot be located, we will send you a 1x replacement of up to $500. – We cannot issue refunds due to the lateness of the package as that is solely due to the Shipping Carrier and is not within our control. – We are not responsible for lost or stolen packages once Shipping Carrier marks the tracking “Delivered”.

Please take photos of your box before opening and after opening to help us better serve you. We weigh all packages prior to shipping to ensure everything is there and any discrepancies are accurate. If there is any discrepancies please send videos and photos to [email protected].

As theft of all sorts of packages are on the rise. Please ensure you have your items delivered to a secure location. We are not held liable for lost or stolen packages if left unattended after delivery has been made.

We have a live chat team who can assist during business hours

Email us right away at [email protected] and we can assist you further

We do not have a number to call, however live chat would be a lot faster